Corporate training is merely the process of improving employee skills through effective training. It refers to the ways to ensure the employee’s performance, thereby putting lots of effort into their professional development. In simple terms, corporate training is one of the most significant boosters of growth. Employers, on their part, can utilize the corporate training procedures to acclimate new employees with updated skills.
Comparatively, it is an easy-to-handle approach for both the employers and the employees. It helps in tuning up the company’s productivity track too. In addition, it is not a new method followed by corporates recently. Instead, it is a process that had been started since the late ’80s.
History of corporate training
Today, almost every corporate employee is familiar with the word “corporate training.” Where did the term emerge from and when did these processes get triggered? Without any delay, let us explore the history of corporate training.
Corporate training from the classroom to PC to e-learning
Globally, corporate training market has been over $200 billion and it’s undergoing a revolution. Unimaginably, corporate training has crossed the three utmost zones starting from classroom to PC to e-learning. Due to the impact of new technology, corporate training has been attaining the next level of training. Apart from technology, corporate training evolution has also driven by economic change.
Say, at the initial stages in the 1980s, classrooms were the only way to transfer the knowledge to the trainees. The trainers used slide projectors and plastic slides (foils) in the classroom. Foils are the matter of rigid, hard to edit, and colorless slides that were hand automated by the designers themselves.
“Passing knowledge along is necessary to indulge in the survival of the group.” According to the verse, the group or an individual when trained gains the ability to survive the wave and thereby increases work productivity. The concept of training literally began with our ancestors.
Technically, many survival tasks have been taught to early ancestors by former ones. In short, training has led to its starting point. From that point, the simple and natural way of training method enhanced the other people. The natural act of sharing knowledge in a formalized way has been started through the apprenticeship in the late 1800 – 1900.
What is an apprenticeship?
Apprenticeship is a training process of teaching the new generation with the practicing methods in trade and other aspects. It is the initial stage of corporate training. It also involves on-the-job training and in rare cases, the apprentice will be accompanied by their masters in the study time (either in classroom work and reading).
In addition, when the person successfully completes his apprenticeship, the person will get a professional certificate of competence and reach the “journeyman” level.
Starting of 1980’s – Era of PC
After the PC invention in 1981, trainers had learned to build video disks and CD-ROM for training. The video disks include expensive programs in the form of videos, animations, and interactivities too. The courses in the videos are more scalable to the trainers. Hence, the plethoras of companies have bought it.
No sooner did the video disks got emerged, PC networking has pulled its legs down. Due to the single PC usage, the companies did not find it better to track the progress. Hence, many companies have glanced their eyes on to PC networking in corporate training. Companies have started using the networking phenomenon to track and save the data on the servers. It helps them as a backup option.
The industrialization process created the need for a standardized working process. Hence, the trainers ought to be trained in a uniform way. Here comes the need for corporate training. By the late 1800s, a plethora of companies had started their first training programs that closely resemble the current corporate training. At the training programs, companies used to conduct classes and sent their workers a way to get trained. Slowly, the lack of knowledge remained as a catalyst in enduring the corporate training process. Compared to the present corporate training and its past, there are many significant moments and takeaways.
How technology revolutionized corporate training?
Though microlearning has been in its way slowly, due to the evolution of industries and technologies, the need for corporate training has attained its peak. Still, many debates ought to take place in the current corporate discussions. Keeping the fact aside, both micro and macro learning has increased benefits due to the advent of technology.
Technology is the core component in the current corporate growth, has turned training sessions upside down. Many trainees have got the chance to opt for any one among the multiple training classes. Among them, microlearning and macro learning have been fighting for the throne. Yet, both have their own benefits in the corporate realm.
Technology – Crown of training
Before the advent of technology, training was given in the classrooms as said earlier. Skilled and productive employees are the driving force of a successful organization. They are the backbone to achieve company goals, retain clients and stay competitive. As the old “stand-and-deliver” method has become tedious and exhausting, employees many a time find it disengaging.
Here, the emerging technologies bring fresh air to corporate learning, thereby enhancing the much needed corporate training capabilities. Apart from the organization’s customization, new instructional methods also align the company’s goal. It has also created a development space for corporate training. It leverages the internet and the web. Both online and classroom training provides the learner with the comfort they expect.
Say, if a company needs a selected number of employees to undergo particular training, the company can arrange for the best corporate training. Few people are moving toward e-learning methods to undergo the self-learning process. Though few can cope with new technical terms, many are in an urge to have a trainer to clear their doubts. Technology-enabled learning can prove to be an effective tool which when aided by an experienced trainer.
Other than that, the automated learning management system (LMS) allows the corporates to monitor employee performance routinely. Even employees are benefited due to the hands-on training experience and simulated real-life scenarios that bring an upgrade for the employee’s career.
Why we need technology for corporate training?
Literally, technology has impacted the corporate world in many ways. So, by what ways did technology boost up corporate training? Let us have a look at it.
- Comfortable learning
- Communication and record management
- Employee benefits
Gone are the days when corporate training happens to be a group discussion. But, the advent of technological concepts in corporate training allows it to have one-to-one contact with the trainers. Technological extensions like podcasts, online learning, screenshots, screen sharing, etc. have been implemented in the training sessions to increase the trainee’s comfort.
With video training and virtual classroom training, technology has leveraged more into the technological space. Today, employees ought to use digital tools during corporate training. What else proves the growth of technology in the corporate field!!
Communication and record management
With the help of technology, communication is no longer a problem in the digital era. Some aspects of the workforce training can be tracked without any deviation.
Unlike online learning, the communication and the interaction between the trainer and the trainee are high in one-on-one training. Other than that, the digitalized forum helps in providing payroll information, attendance, employee’s performance, personal growth, and goals.
Along with the information, the corporates can get to know the progression of their employees. It helps the organization to analyze and understand what the particular training invest in their employee’s minds.
Engagement of the employees is the key contributor to successful training. The depth of the training must be equal to the depth of their knowledge implementation. Every technological sector has matured enough to handle the engagement factor of the employees. Hence, every training mode will go on attracting and interacting the learners in the way they like.
With modern technological resources, everyone can find the information they need within seconds. But, understanding and getting a clear picture of the concept matters a lot. In that case, the trainers are well enough to make the learners understand their version of the explanation regarding the corporate classes.
Today, corporate companies have implemented their knowledge source in many mobile applications and game-based learning modules. The training delivery systems of corporates also check whether the employees are receptive to the training content or not.
The leveraging technology has maximized the training resources and thereby delivers more benefits to the learners. Technology offers easy usage, high interaction, learning retention, learning reinforcement, employee training convenience, and regular tracking. Corporates have also involved in providing interactive training apps to improve the instructional quality of the learner.
Every mode of corporate training yields unique benefits to the learner. Though many new methods are evolving in the corporate training field, nothing adds up as a replacement for the corporate training. Instead, it will become an additional feature to boost employee training and development process.
The process involved in corporate training
Recently in the corporate world, a famous company has earned Six Horizon awards for custom corporate training. According to a recent report, only 40 percent of the companies are ready for corporate training. The number has been increasing slowly when companies learn more about the benefits of corporate training.
The highly useful module of corporate training doesn’t happen all of a sudden. It involves careful planning and alignment process. Every corporate company handles a different strategy to analyze training needs. To know more, let us get into the points further.
In order to meet the company’s goal, designing and developing the training process is very important. Many questions run through the mind. Whether particular corporate training enables any change in our productivity or not? Keeping business goals in focus, the company decides to choose the measurable impact on their company’s productivity. And so, they will make this analysis as the first thing in the process.
Analyzing the skill gap
After deciding to improve the company’s productivity, analyze what else lags on the employee’s side. Get answers to every question in your mind. Analyze what are the gaps that you need to solve. Many companies are cleverly making a track toward productivity by analyzing the skill gap of the workers.
In order to make the analyzing process sooner, you can divide the analysis into three categories.
- Skill Mastery
- Critical Thinking
Categorizing your employees in these three aspects might help you in understanding what actually causes a lag in productivity.
Layer training methods
After segmenting the employees and analyzing their skill gap accordingly, the next thing is layer training. It is the most useful and effective training program that includes sustainable learning activities in order to improve the performance of the employee. The program also targets the essential employee, business impacts and customer needs. The layered approach helps in blending the learning experiences and training methods.
Once the training gets over, the company’s process does not end. Instead, it has the responsibility to analyze the work effectiveness of the employees after the training. Continuous support is the key to increased productivity and employee engagement.
Why is corporate training needed?
Employees of the corporate world have various opportunities to get knowledge about the particular domain through corporate training. Instead of self-teaching methods, there are many ways to get training under your interested domains. Many individuals and corporate people are unaware of corporate training needs. The below points helps in answering all the questions related to why corporate training is necessary.
Of course, everyone has weaknesses both in personal and professional life. Apart from the hurdles, corporate training helps the professional to get out of the weakness. Few employees may not have an idea regarding their weakness. Literally, it is important to know one’s weakness. Only then, the appropriate training mode starts.
In an organization, there will be many teams and departments. When we take a team into consideration, every individual is important. Hence, when an individual lacks performance in a particular phase, he/she has to be addressed with their weak points and necessary steps ought to be taken. Here, corporate training helps in eliminating the employee’s weakness and boosts up the skills of the employee.
Generates high performing employee
Corporate training is meant to increase and improve the performance of the employees. Many employees have got appreciation after attending the corporate training phase. When an employee has enough confidence to deal with the project assigned to him, no matter what, he will complete it within the timeline. It also encourages them to grow more.
Continuous training keeps the employee updated with the current updates and the cutting edge scenario of industry developments. Corporate training is a game-changer for many employees who are at the competitive cliff. When a team performs well on behalf of corporate training, it automatically leads the company further in the ranking table.
Develops employee satisfaction
If an employee undergoes corporate training, he/she will definitely find the difference between them and the other employee without corporate training. In fact, the trained employees ought to understand the concept well which fails in non-trained employees. The nourishment of the training implies creating the best outlook for the employee. After all the training, the employee will have increased satisfaction level and comes out of the stress they faced due to a lack of knowledge.
The corporate training program ensures the consistent capacity of the individuals and the employees as well. Employee’s consistency depends upon the company’s basic policies and procedures. Corporate training makes the employees more familiar with these policies to grow more with consistency.
How to choose the best corporate training course and mode?
As the business scenario changes often, every corporate employee is in an urge to enhance their skills and performance. On the flow, the companies are thinking of conducting corporate training classes to their employees to beat the competitor’s upcoming strategies. Training can be either specific or general. A plethora of companies provides training and development where the employees can compete in ever-changing markets. After finalizing the choice of corporate training, it is important to choose the right training source for effective training. Here are a few key points to keep in mind.
Choose a relevant course
According to Accenture’s recent survey, the number of employees with talent is less compared to the technological need. Hence, it is important to get trained in the right course where the need is high. Say, if the company has been involved in technologies like AI, then no doubt, the employee needs to fill his talent gap in the AI area. Recently, Google has created a team named “DeepMind” with few employees to a counterpart in the AI scenario. The whole budget allocated to the team is around $650M. It implies that each person is equal to some million. So, do more research before choosing the course.
Every company thinks about the course duration to avoid hamper of work schedule. Because the company has to pay the employees for their non-working hours too. So, calculating the course duration is important. Precise training always provides the company with an outline of the topics covered and the duration necessary. As the employees will not be allowed to apply practically, the deep learning of the course is also necessary. So, the course duration should be adequate and result-oriented.
Cost of training
There are cases when individuals ignore particular corporate training, not because of their reviews but the need to pay big bucks. Even individuals also ignore corporate training institutes because of their high fee structure. But, to their imagination, there are plethoras of corporate training institutes that suit the company’s pocket thereby providing standard training to the candidates too.
Mode of training
The next important thing to decide upon is the mode of training. While coming to corporate training, there will be two or more modes depending upon the organization. Majorly, it has been classified into two modes namely,
- On-job training
- Off-job training
Companies ought to choose one between the two types depending upon the course and the employee’s flexibility. There are a few more elaborative training modes enlisted here.
Instructor-Led corporate training
Instructor-Led corporate training is the most traditional and common training method. Still now, around 13 percent of the organizations have been undergoing instructor-led corporate training to their employees. It accounts for about 42 percent of the company’s training hours. The trainer ought to handle the lecture style of teaching and prepares to come under a classroom experience. The class ought to include the training manager with the presentation with PowerPoint enabled to give the visual betterment and accomplishment.
As the method has various benefits in it, every question raised by the learner never goes unanswered. Make sure that you have been into the experienced site to gather more information about the course you have been indulged in.
Interactive training method
Interactive training literally resembles the classroom-style training that shifts back into a new level. It adds upon interactive sessions to give the best training experience to the learners. Few popular interactive sessions may include role-playing, quizzes, small group discussions, and case study reviews. According to recent research, learners find it inspiring and motivating too. Hence, it is a great way to add a fun and engaging experience to the training process.
Interactive training effectively combats the one-directional transfer of knowledge thereby fitting into the lecture-style training. Moreover, it allows the learner to learn from each other apart from the training sessions. It works out well for extroverted people.
Hands-on training dives right away into practical knowledge thereby allowing the learners to quickly get into the concept. Almost 52% of learners find this method as the best way to learn. As it involves active participation, you can often get into the subject quickly. At the same time, it boosts the knowledge recollection. In the training lecture, the learner also improves information retention.
Few people find it as a challenge to pose intricacies of their role. But, if the learner gets into the hands-on training, they might understand whether the method applies to them or not. Seattle Genetics, a global oncology pharmaceutical, and tech companies have been using hands-on training to improve the effectiveness of their labor force.
Computer-based and e-learning
E-learning and computer-based training omit the need for the trainer. The computer and the videos in it become the master for the learner. Through video sessions and some forums help the learners in gaining information. E-learning training is specifically a type of training that has been hosted online via website or application.
Being digital training, involves mimic classroom-style training thereby displaying the visual content on the screen to support the lecturer’s voiceover in it. Many resources like videos, images, audios, and reading material have been accompanied in the coursework. It is similar to the classroom environment without a lecturer.
Around 77% of American companies have been offering this kind of training as a sort of professional development. The learners seem to have quick knowledge through the learning sessions and it also empowers the learners with a high amount of adaptability and scalability. IBM has also involved in providing online training to its employees to improve their potential at work.
These are the few training modes that a company needs to be aware of. After getting a clear picture of the training courses and modes, a few remains unclear. The flow continues on to explain such unclear concepts. Let us have a look at it.
What happens before and after training?
According to the corporate world, every employee of their organization has to reap their benefits thereby increasing the profit margin. The company wants its employees to improve their talent on a particular horizon to meet the requirements of the future evolving digital world. This is the reason that comes behind the corporate training modules. So, what happens before and after training?
Compared to the past years, the updates and innovations are at peak. Before training, the employee may have productivity issues due to a lack of knowledge in a new update. Few employees lack the skills necessary to tackle a problem in the project. Companies face huge skill demand in employees who were well versed in one field with a lack of knowledge in others. At some stage, the employee himself indulges in training classes to increase his ability in a particular area. But, what about the rest of the employees? They too need to be trained, right? This is the main reason why corporates have been indulging in the corporate training sessions for their employees.
When the employees undergo corporate training under the necessary courses, they might have increased self-confidence that brightens their ability in the work. In addition, work satisfaction is the most important thing to be considered. According to recent research by Accenture, many corporate companies have been indulged in corporate training courses. Say, if your company is an AI startup company, then your employees do need more talent and training in a particular area.
Employees after getting training may tackle a few critical things during their work. Few have been listed below.
- Critical thinking
- Creativity and innovation
Google’s Deepmind team has been full-fledged in analyzing and studying the hurdles of the AI and are in the mission to solve it out. As employees are the organization’s original asset, many companies have indulged in trimming their talent on the right basis.
The need of the corporate trainer
Every successful corporate training comes in due to the efforts of the corporate trainers. A good corporate trainer has the capacity to make the virtual world understandable to their trainees. Day today, the need for talented employees has been increasing. In a recent survey, for millions of AI jobs, there are only thousands of talented and skilled candidates available at present. Hence, a good and experienced corporate trainer has the power to make it possible. Here are a few enlisted things that represent a good corporate trainer.
- Subject knowledge
- Course design
Trainers are the essential boosters who might bring different talents from the learners. The capacity and scalability of the trainer bring fortune to the employee as well as the organization too.
When to choose corporate training
Recently, a U.S. survey stated that companies have been spending around 90 billion dollars for corporate training to their employees. Compared to the training sessions of 2017, there is an increase of about 32.5%. Before deciding to choose the corporate training session, first, it is essential to find the root cause to face competitive organizations. The enlisted reasons may become the root cause for the organization’s lower growth.
- Ineffective decision making
- Narrowly distributed authority
- No measurable expectations of employee’s decisions
- No technologies to quickly transfer information to another source
When your organization faces these sorts of root causes, then it is the right time to bring in effective corporate trainers into the field. Because they are the ones who can boost up the credentials of the learner and boost them in various aspects including decision making and quicker action. A well-trained employee needs a well-behaved zone to show off his talents and skills learned. Hence, here are the three conditions in which the company has to stick.
- Internal systems of the workplace must support the employee’s updated behavior
- Reinforcing and sustaining the skills of the employees through a commitment to change
- Training solution must serve strategic priorities
When the learner gets into the learning environment, it is the time when they start to reap many talents that ought to get inculcated within them.
How do businesses get benefited from corporate training
As corporate training became the need of the hour, many organizations wish to have a good impact on training in their employees. Every corporate indulges in a specific concept only when a particular thing provides them with tons of benefits. Let us know what those benefits are for the business people.
There are different types of corporate training courses available in the market. Companies are depending on the corporate training course that benefits both the employee and the company. In the end, the company will find fruitful results that enable business growth at an affordable expense.
- Improves the business handling of projects
- Cost reduction
- Stay updated with current changes
- Gain competitive edge scenarios
- Getting pinpoint shortcomings
- Increasing employee satisfaction
Apart from different tracks, these are the major reasons why a business needs corporate training for their company’s growth. Many studies have been showing that successful companies have corporate training as one of their main factors of growth. Their companies are highly trained according to the market standards and are utilized for current projects.
Still, there are pitfalls while choosing corporate training
Though there are various options available in the market for corporate training, few businesses fail to select the right corporate training. Mistake while choosing the right training session may drastically affect the growth of the business. Hence, here are a few mistakes to avoid while choosing corporate training.
We can start explaining it with an example. In 2014, Bersin of Deloitte had undergone research regarding corporate training in America. According to his research, compared to the previous year, Americans have increased 10% of their interest in spending on corporate training. Unfortunately, McKinsey&Co have found that only 25% of the trainees have shown up where the amount spent on the rest of the employees goes in vain.
What goes wrong here?
Actually, the corporates are taking the right decision of having corporate training. But they fail in choosing the right time to take the training and the right institute to choose from. These two things are the main factors that determine the results of corporate training undergone in a particular organization.
Next thing is to know who can perform well when trained. Training the employee with no subject knowledge is not a better option. Companies also fail to train the employees as per the business edge skills. Train the employees with the necessary factors that prepare them to excel for the next six months. Few companies wish their employees to have knowledge for years. But, it is adjustable to have the same knowledge for less than six months. Some companies derail their factors and thereby motivate their employees to undergo everlasting marathon training sessions. It becomes boring and tiresome too. Effective classes are always short bites.
Time to fix it up!
So, we have seen what are the problems that lead to poor corporate training sessions. Here are the pickup points that lead the companies to be aware of how to choose corporate training classes.
- Plan first and act later
- Hire experienced ones to avoid subject dumbing
- Plan for short acts instead of marathons
- Test trainees during the implementation phase
- Spend less and grasp more
These are the things to keep in mind before indulging in corporate training. If the companies follow the enlisted things correctly, they prompt to have the best successful corporate training to their employees.
In-house vs outsourced corporate trainers
According to research, skilled professionals make up to 68% in the UK, 74% in Germany, and 96% in South Korea. Coming to India, we lack an acute shortage of technical knowledge and we do know that it is the essential component for a flawless corporate business. What we can do is to train the employees under the grade as discussed above. Few companies prefer training their employees with internal resources like higher officials etc. let us have a keen look at the comparison between in-house and outsourced corporate training.
In the in-house corporate training, the company itself manages the learning and development of the employee on a regular basis. They prompt to teach only the company’s ambitions and goals. The in-house corporate training model has been incorporated in countries over the ’90s. The in-house facility actually includes either a real classroom or online session that depicts the company’s need for the trainer. But, no sooner did the companies start the process, they realized that it would not work out well.
Then comes the outsourced corporate training into the market. According to the reports of “The Chronicle of Higher Education,” around 60% of the courses have been outsourced in and around 100 corporate companies. Corporate universities are difficult and expensive to maintain. Around 40% of American companies have spent 50% of employee budgets on corporate training. Besides, many corporate in-house trainers took a one-size-fits-all course. The outsourcing of corporate training outweighs the in-house corporate training. Companies with less than 1,000 employees have been spending huge than the budget only for in-house corporate training. Hence, to curb this expenditure, the best server option is outsourced corporate training methods. Look out for various corporate training institutes and choose the one that fits into the company’s needs.
Statistical reports and Psychological facts behind corporate training
According to the journal of the Association of Psychological Science, Psychological Science in the Public Interest, when money is spent on corporate training, “training and development activities allow organizations to adapt, compete, excel, innovate, produce, be safe, improve service and reach goals.” One important thing that matters is that the researchers found that the people who are under the role of human resource executives, chief learning officers, and business leaders must glance training as a whole system instead of thinking it as a one-time event. It means that both the before and after phase in training is important.
Other than that, training is effective when an organization has analyzed the skill set of the employees and motivated them to learn. It psychologically makes the employees work for the organization. During the training, sufficient training must be offered to make the learner’s mind relaxed and to give them opportunities to make decisions about the learning experiences. After training, ample time and opportunities given to the employees make them learn the real world.
Individual characteristics of an employee shown by psychological scientists are important to consider. The psychological science of learning shows the gap between the performance narrowed through empirically tested insights toward learning.
Future of corporate training
As everyone has been connected with smart devices, digital learning will become a huge platform in transferring data from experts to learners. Few trends ought to occupy the future of the corporate training world. They are,
- Individualized training
- Adaptive content delivery
- Soft skills training
- Virtual reality
- Online mentorship programs
According to a recent survey, India’s economy will increase rapidly only when 90% of the young workers have been trained under current technology. Technologies like Big data will bring enormous benefits to different sectors. With the help of these corporate training methods, the future employees will get an impact of highly-skilled training.