ITpreneurs is a pioneer in developing ISO/IEC 20000 training products. From our early involvement in BS 15000 courseware to our current ISO/IEC 20000 material for consultants and auditors, ITpreneurs leads the way in the ISO revolution that takes ITIL from the individual to the enterprise level. ITpreneurs experts have been involved firsthand in the first, the largest, and the most complex ISO/IEC 20000 implementation to date, in three continents.

ISO/IEC 20000 Training Pyramid :

ITpreneurs? learning products on ISO/IEC 20000 not only provide an overview of the clear- cut ITSM standards that all the service providers aspire to achieve but also take an intensive review and assessment approach that enables continuous improvement for the organizations. The courses provide the learner with the essentials of the ISO/IEC 20000 assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. ITpreneurs develops the courses in a customizable and integrated case study approach to enable a knowledge driven learning process.